Cookie Policy

The Short Version

Your browser keeps your cart and the orders you placed on this device, so they are still there when you come back. If you accept cookies in the banner, Google Ads also sets cookies that tell us which of our ads brought you to the shop. We use no analytics, social-media or other tracking, and the shop works exactly the same if you decline.

What We Store on Your Device

• Your cart (browser storage, mobility-cart-v2): the products and quantities you added. It stays until you empty the cart or clear your browser data.
• Your recent orders (browser storage, dignity-orders-v2): the number, date and total of orders placed on this device, shown on the My account page, and your last billing details so checkout can pre-fill them next time.

This information never leaves your device unless you place an order. Both are strictly necessary for the shop to work, so they do not need your consent under POPIA. Your cookie choice itself is kept in browser storage (dm-cookie-consent) so we do not ask again on every page.

Google Ads Measurement (Only With Your Consent)

We advertise on Google. The Google Ads tag on our pages tells Google when someone who clicked one of our ads places an order, with the order number and value, so we can see which ads work. When you first visit, a banner asks whether you accept these cookies:

• Accept: Google may set advertising cookies (such as _gcl_au) on your device to link your ad click to your order.
• Decline: no advertising cookies are set. Google may still receive a cookieless signal that a page was viewed or an order was placed, without anything stored on your device, which it uses to estimate ad results. If you arrived from an ad, its click reference may stay in the page address while you browse so that order can still be counted.

You can change your choice at any time with Cookie settings at the bottom of every page. Google's use of this data is described in Google's privacy policy (policies.google.com/privacy).

Payment Pages

When you pay by card or Instant EFT you are taken to PayFast, which sets its own cookies on its own website to process the payment securely. These are covered by PayFast's privacy and cookie policies.

Removing Stored Data

You can remove everything we store by emptying your cart or clearing this website's data in your browser settings, and withdraw advertising consent with Cookie settings. The shop keeps working; your cart and recent-orders list simply start empty.

Changes

If we add any other non-essential cookies, we will update this page first and ask for your consent before setting them.

Contact Us

Questions about this policy? Email sales@dignitymobility.co.za or call 065 199 4174.