Payment Terms

1. Prices

All prices are in South African rand (ZAR). Each product has one price, shown on the product page. Delivery is free on orders of R5 000 or more and R350 below; the delivery fee and the order total are shown in your cart and at checkout before you pay. There are no card or payment surcharges.

2. Ways to Pay

• PayFast (card, Instant EFT and other PayFast methods). At checkout you are taken to PayFast's secure payment page. Your card details go to PayFast only; we never see or store them. Payment is taken when you confirm it on PayFast.
• Direct bank transfer (EFT). Place the order, then WhatsApp us on 065 199 4174 or reply to your confirmation email and we send our banking details. Use your order number as the payment reference. Your items are reserved while we wait for the payment.

3. Order Confirmation

After you place an order you see your order number straight away and we email a confirmation listing everything you ordered. PayFast payments are confirmed automatically as soon as PayFast notifies us. Bank transfers are confirmed when the money reaches our account. You can follow your order on the Track your order page.

4. When We Ship

Orders are dispatched only once payment has been received in full. If a PayFast payment is cancelled or fails, nothing is charged and the order stays unpaid; you can try the payment again or place the order again.

5. Refunds

Refunds go back to the payment method you used, within 5-7 business days of an approved cancellation or of us receiving a returned item. See our Return Policy and the cancellation section of our Terms of Service.

6. Questions

Email sales@dignitymobility.co.za or call 065 199 4174, quoting your order number.